How does Discovery improve IT service delivery?

The correct answer is focused on the role of Discovery in providing accurate and up-to-date information about IT assets. Discovery tools are instrumental in automating the inventory process and collecting real-time data regarding the organization's hardware and software components. This capability allows IT teams to have a complete and precise view of their assets, which is crucial for effective management and decision-making.

By maintaining an accurate asset database, organizations can streamline processes such as incident management, change management, and compliance reporting. When teams have access to current data, they can respond to issues more quickly, optimize resource allocation, and reduce risks associated with outdated or erroneous information. This improved visibility leads to enhanced overall service delivery, as IT can operate more efficiently and effectively in addressing the needs of the business.

The other options do not align with the primary benefits of Discovery. Enhancing manual configuration tasks does not leverage the automation aspect of Discovery, and increasing hardware costs is counterproductive to improving service delivery. Similarly, limiting user access to critical systems can impede operational efficiency, which is contrary to the goals of IT service management.