How does ServiceNow Discovery handle different types of operating systems?

ServiceNow Discovery employs specific discovery patterns to effectively recognize and gather data from various operating systems. Each operating system has unique characteristics, configurations, and services it exposes, which necessitates tailored approaches to accurately identify and classify them.

Using discovery patterns allows ServiceNow to methodically query the systems to extract pertinent information. These patterns are designed to communicate with different operating systems, accounting for the diversity in command line interfaces, available services, and how data retrieval is facilitated on each platform.

This approach enhances the accuracy of the data collected by ensuring that the techniques used are appropriate for the specific operating systems in question, resulting in a robust and comprehensive discovery process. By honing in on these distinctive patterns, ServiceNow Discovery can create a clear and detailed inventory of assets and their relationships within the IT environment.