What are the two types of probes used during the Discovery process?

The Discovery process in ServiceNow utilizes specific types of probes to gather information from various systems and environments. Among the options presented, the identification of port probes and WMI (Windows Management Instrumentation) probes stands out as the correct choice because these probes serve distinct functions that are vital during the Discovery phase.

Port probes are used to scan networks and identify open ports on devices. This is crucial for understanding what services are running and which devices are reachable on the network. By determining the status of these ports, administrators can gather information about available applications and services.

WMI probes, on the other hand, are specific to Windows environments and allow for the extraction of system information from Windows machines. This includes details such as installed software, hardware specifications, and system configurations. WMI probes leverage the capabilities of Windows Management Instrumentation to query the operating system and provide this critical data, which helps in building a comprehensive inventory of IT assets.

Together, these probes ensure that the Discovery process can effectively gather essential data from various systems, thus enabling organizations to maintain accurate records of their IT infrastructure. The combination of port scanning and WMI querying creates a robust approach to discover and document IT assets across different environments.