What does the Discovery process help organizations to achieve?

The Discovery process is primarily focused on enhancing the visibility and management of IT assets within an organization. This process involves identifying, classifying, and tracking various IT assets such as hardware, software, and network devices. By implementing a Discovery process, organizations can gain a comprehensive view of their IT landscape, which is crucial for effective asset management, compliance, and risk assessment.

With improved visibility, organizations can ensure that they know what assets they have, their status, and where they are located. This information is vital for making informed decisions regarding maintenance, upgrades, and replacements. Additionally, enhanced asset management can lead to improved operational efficiency, as organizations can better allocate resources and reduce the chances of asset-related issues arising.

In contrast, while aspects such as improved user support and access control, better financial forecasting, and reduced software licensing costs are important, they do not comprehensively capture the primary goal of the Discovery process. The core purpose lies in asset visibility and management, making the correct answer a clear choice.