What does the process of "Service Monitoring" typically require?

The process of "Service Monitoring" typically requires collecting performance and health-related data of IT services. This involves continuously tracking various metrics that reflect the operational status of services, such as response times, uptime, error rates, and resource usage. By systematically gathering this data, organizations can ensure that their IT services are functioning optimally, quickly identify potential issues, and take proactive measures to maintain service levels and enhance user satisfaction.

In a comprehensive IT service management framework, this type of monitoring is crucial for maintaining the overall health of services and ensuring compliance with predefined service level agreements (SLAs). The insights gained from monitoring enable IT teams to make informed decisions about resource allocation, upgrades, and troubleshooting, thus fostering a more reliable and efficient IT environment.