What is a common outcome of effective Discovery in ServiceNow?

The primary outcome of effective Discovery in ServiceNow is the creation of an accurate inventory of IT assets. Discovery is a core component of the ServiceNow platform that enables organizations to automatically identify and categorize IT resources within their environment. By utilizing Discovery tools, an organization can gain a real-time view of hardware, software, and services, ensuring that the asset records are up to date and complete.

An accurate inventory of IT assets allows organizations to manage their resources more effectively, streamline operations, and make informed decisions regarding asset allocation and lifecycle management. This reliable data aids in compliance management and helps in understanding the overall architecture of IT systems.

While effective Discovery may also lead to benefits such as reduced IT staff workload and improved network security, these outcomes are often secondary effects rather than primary goals. The enhancement of system performance may occur as a result of better asset management, but it is not the direct consequence of the Discovery process itself. Thus, the establishment of an accurate inventory is the most significant and straightforward outcome of an effective Discovery process in ServiceNow.