What is not a benefit of implementing "Service Monitoring" in ServiceNow?

Implementing "Service Monitoring" in ServiceNow brings numerous advantages aimed at enhancing service delivery and user satisfaction. One key aspect of service monitoring is its focus on maintaining and improving service levels for users. This is achieved by proactively identifying potential service issues before they escalate into more serious problems that could disrupt user experience.

Additionally, service monitoring provides critical insights that help in planning and optimizing future services. Organizations can analyze historical performance data to make informed decisions about scaling, upgrading, or adjusting services to better meet user needs.

However, while service monitoring contributes to operational efficiency and can indirectly influence costs, it does not inherently reduce the cost of service subscriptions. Instead, the primary aim is to enhance service quality and reliability. Cost reduction may result from improved efficiency over time, but it is not a direct benefit of the service monitoring process itself. Thus, the assertion that reducing the cost of service subscriptions is a benefit of implementing service monitoring is not accurate.